Last Day to File a Claim: Gen Digital Class Action Settlement Deadline Today
- Published: April 13, 2026
- Updated: May 25, 2026
Today is the last day to file a claim against Gen Digital, the cybersecurity company behind LifeLock and Norton, over allegations that it placed robocalls to people who were never its customers.
The deadline is April 13, 2026, and eligible claimants can receive between $200 and $625 from a $9.95 million settlement fund. No proof of purchase is required. If you didn’t receive a claim form in the mail, you’ll need to provide evidence to the claims administrator that you received an artificial or prerecorded voice call about a LifeLock or Norton account, and confirm that you were not a Gen Digital customer at the time.
Settlement Deadline Details
The claim deadline is April 13, 2026. That is 2 days from now.
Who Can File a Claim?
This settlement covers people who were contacted by Gen Digital about LifeLock or Norton accounts they never had. Here’s the full eligibility criteria: (What is a class member?)
- Received a call regarding a LifeLock or Norton account from Gen Digital Inc.
- Received the call on a cellular telephone between February 19, 2021 and October 30, 2025
- Did not have a LifeLock or Norton account with Gen Digital Inc. At the time of the call
- The call included an artificial or prerecorded voice
- Are a resident of the United States
This is a nationwide settlement, so where you live does not affect your eligibility.
Filing does not require proof of purchase. If you weren’t mailed a claim form directly, you’ll need to provide enough information to the claims administrator to establish that you received one of these robocalls and were not a Gen Digital customer at the time.
Visit the Gen Digital Class Action Settlement page for the complete settlement eligibility breakdown and to check if you are a class member.
Do not pay anyone to file a claim for you. The claims process is generally free, and any service charging a fee to submit your claim is taking money you could keep.
Key Details About This Settlement
Class action claim forms typically include a signed declaration confirming that the information submitted is truthful and accurate. Read the form carefully before submitting, since certification language varies by settlement.
Payout estimates are based on the settlement fund size and projected claim volume. The actual per-person payment is calculated after the deadline closes, once all valid claims are counted, so the final amount may differ from the current estimate.
Submitting a claim does not guarantee a payment. The settlement administrator reviews every submission for eligibility, and claims that don’t meet the requirements may be rejected.
How This Case Compares
Privacy settlements make up 11% of the open cases currently listed on The Class Action Lawsuit — 11 out of 100 active settlements. This case, which centers on Gen Digital’s LifeLock and Norton robocall practices, fits squarely in that category.
About 62% of open settlements on this site don’t require proof of purchase to file. This is one of them, which lowers the barrier for anyone who got an unexpected call from a company whose job is supposed to be protecting your personal information.
After filing, expect a wait. Processing all claims, verifying eligibility, and calculating individual payouts can take several months. Settlement checks don’t go out the door the day after the deadline.
Breaking Down the Settlement Amount
The settlement fund totals $9.95 million. Individual payouts are listed at $200 – $625, with the final amount depending on the number of approved claims.
From that fund, estimated administration costs run about $315,400, attorneys’ fees can reach up to one-third of the total, litigation expenses cap at $20,000, and the lead plaintiff may receive up to $15,000. Whatever remains after those deductions is distributed pro rata among approved claimants.
Want the full numbers? The Gen Digital settlement page page has the complete payout details.
How to Submit Your Claim
There are two ways to file before the April 13, 2026 deadline.
Claim Online
Visit the settlement website at https://www.jacksonivrsettlement.com/ and submit your claim form online. Follow the instructions provided to complete your claim.
Claim by Mail
Print the claim form from the settlement website, complete it, and mail it to the Settlement Administrator. Include any required supporting documentation with your submission.
Check the settlement website for the mailing address and any specific instructions for paper submissions.
The settlement claim form is available here: submit your claim.
If you have questions about the settlement claim form, the Gen Digital Class Action Settlement page has all the details. You can also contact this case administrator directly.
New to class action settlements? Learn more: What Proof Do You Need to File a Class Action Claim?
For the quick eligibility checker and full eligibility details, visit the full Gen Digital settlement details page. Claims must be submitted by April 13, 2026.
Last-Minute Gen Digital Settlement Filing Questions
What is the fastest way to file a Gen Digital settlement claim?
The online claim form at the official settlement website is the quickest route. Because this is a no-proof class action settlement, you don’t need to upload any documents — just your basic personal information. The entire process can be completed without leaving your browser.
How much could I receive from the Gen Digital settlement?
Eligible class members may receive between $200 and $625. With the deadline this close, the total claim volume is nearly set, so individual payouts are unlikely to shift dramatically from that range.
What do I need to file a Gen Digital settlement claim before the deadline?
Basic personal information, your name and mailing address, is the starting point. Visit the official Gen Digital settlement website at https://www.jacksonivrsettlement.com/ to access the claim form and review any additional fields required.
Other Privacy Settlements
If you’re interested in privacy settlements, here are other open class actions in this area:
Discussion
Disclaimer
The information on this website is free to access and provided for educational purposes only — it does not constitute legal advice. Settlement details and deadlines are subject to change. Always refer to the official settlement website or consult a licensed attorney for advice specific to your situation.
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