Westlake Financial Services Convenience Fee Class Action Settlement
Borrowers who paid a convenience fee on a Westlake account through ACI Payments between June 20, 2022, and August 18, 2025.
Settlement Closed
Who’s Eligible
You may be eligible for the Westlake Financial Services settlement if you:
- Are a natural person with a retail installment contract assigned to Westlake Financial Services
- Paid a convenience fee to ACI Payments, Inc. in connection with a payment on your Westlake account between June 20, 2022, and August 18, 2025
- Made that payment on the due date, after the due date, or on a date where the due date is unknown based on Westlake’s records
Eligible States
Claim Deadline
What You Need to Do to Get Paid
To get paid from the Westlake Financial Services settlement:
Claim Online
- Go to https://klarefeesettlement.com/form/claim
- Log in using the Unique ID and PIN from the notice mailed to you. If you can’t find your ID and PIN, contact the Settlement Administrator at info@KlareFeeSettlement.com or (833) 417-4970.
- Complete the claim form and certify that you paid a convenience fee on your Westlake account during the class period.
- Select your preferred payment method: paper check, PayPal, Venmo, Zelle, or Westlake account credit.
- Submit your form before the deadline of May 18, 2026.
Claim by Mail
- Download the paper claim form from the settlement website.
- Complete and sign the form, certifying that you paid a qualifying convenience fee.
- Select your preferred payment method. Note: Westlake account credit is only available via the paper mail-in form.
- Mail the completed form to Simpluris (Westlake Settlement Administrator) so it is postmarked no later than May 18, 2026.
Claimants must attest that they paid a convenience fee to ACI Payments, Inc. between June 20, 2022, and August 18, 2025. No independent proof of purchase is required to file a claim.
Settlement Payout
Westlake Financial Services settlement payments are variable and will be determined by the number of valid claims submitted. The net settlement fund, after administration costs, attorney fees, and the class representative service award, will be divided equally among all class members who file valid claim forms on a per capita, per account basis. Payment can be received by paper check, PayPal, Venmo, Zelle, or Westlake account credit. If funds remain after the initial distribution, a secondary distribution to valid claimants may occur if economically feasible. Settlement payments may be taxable; consult a tax professional for advice specific to your situation.
- Attorney’s Fees and Expenses: up to 25% of Settlement Fund
- Service Award (Class Representative): up to $10,000
- Administrative Costs and Notice Costs: deducted from Settlement Fund
Settlement Documents
Background of the Lawsuit
A class action lawsuit filed in the U.S. District Court for the Central District of California (Case No. 2:23-cv-6386) alleges that Westlake Services, LLC d/b/a Westlake Financial Services violated California debt collection laws by charging borrowers convenience fees when they used certain payment methods to make payments on their Westlake accounts through ACI Payments, Inc. For more information about how class action settlements work, visit our guide.
The lawsuit covers fees charged between June 20, 2022, and August 18, 2025. Westlake denies any and all wrongdoing, and the court has not decided who is right.
Rather than continue the litigation, both sides agreed to a settlement. Westlake will establish a $1,200,000 settlement fund to pay class members who submit valid claims. The fund, after deducting administration costs, attorney fees of up to 25%, and a service award of up to $10,000 for the named plaintiff, will be distributed on a per capita basis to eligible claimants.
Frequently Asked Questions
Who is eligible for the Westlake Financial Services convenience fee settlement?
How much will I receive from the Westlake Financial Services settlement?
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What is the deadline to file a claim?
What payment methods are available in the Westlake Financial Services settlement?
Does Westlake Financial Services admit wrongdoing in this settlement?
What claims does the Westlake Financial Services settlement release?
What happens if I do nothing in the Westlake Financial Services settlement?
Settlement Administrator
Klare v. Westlake Financial Services Settlement
c/o Westlake Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
Case Details
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Disclaimer
The information on this website is free to access and provided for general educational and informational purposes only. It is not legal advice. We summarise settlement information from official notices, court documents, settlement websites, administrators, and other primary sources where available.
Settlement details and deadlines may change. Always refer to the official settlement website or consult a licensed attorney for advice specific to your situation.
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