Owners or lessees of select 2014-2019 Toyota vehicles in 11 states with hands-free echo issues.
Subject Vehicles include:
Eligible States
There is no claim form to submit. Class Members will automatically receive benefits from the Outreach Program. You do not need to take any action to receive the instructions.
The settlement provides injunctive relief through an Outreach Program. Class Members will receive access to a Volume Adjustment Protocol Website with instructions and videos on how to adjust cell phone and vehicle settings to eliminate the echo issue. There are no monetary payments available.
Plaintiffs allege that the Subject Vehicles contain a defect in the hands-free phone system that causes the person on the other end of a call to hear an echo of their own words. Toyota denies the allegations but has agreed to the Settlement to provide an educational solution.
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