Inova Health Care Services Tracking Pixel Class Action Settlement
Individuals who visited Inova public-facing websites April 2022-2024 with an Inova MyChart Account.
Settlement Closed
Who’s Eligible
You may be eligible for the Inova Health Care Services settlement if you:
- Are a person residing in the United States
- Visited an Inova public-facing website at any time from April 29, 2022 through April 29, 2024
- Had an Inova MyChart Account
- Your Private Information could have been disclosed from the public-facing websites to third parties through Facebook or Google Pixel and other related tracking technology without your authorization
For more on privacy class action settlements, see our settlements hub.
Eligible States
Claim Deadline
What You Need to Do to Get Paid
To get paid from the Inova Health Care Services settlement:
Claim Online
Visit www.HealthPixelSettlement.com and submit your claim form online. This is the easiest and most secure method. Claims can be submitted immediately and take only a few minutes to complete.
Claim by Mail
Print and mail a paper Claim Form to:
Lugo v. Inova Health Care Services Settlement Administrator
P.O. Box 5714
Portland, OR 97228-5714
Your claim must be electronically submitted or postmarked by April 6, 2026 to be valid. Each approved claimant will receive an equal pro rata share of the Net Settlement Fund by check, Venmo, or PayPal (your choice). Checks expire 120 days after issuance.
No proof of purchase or website visit is required to submit a claim. Claimants must provide their name, address, email associated with their Inova MyChart account, and attest that they visited an Inova public-facing website between April 29, 2022 and April 29, 2024 while having an Inova MyChart Account.
Settlement Payout
Inova Health Care Services settlement payments are distributed equally to all approved claimants. The per-person amount is unknown and will depend on the number of valid claim forms submitted. Each approved claimant receives the same pro rata share of the Net Settlement Fund after deductions for administration expenses, court-approved attorneys’ fees, and the class representative service award.
- Gross Settlement Fund: $3,147,390.04 (total)
- Notice and Administration Expenses: Paid from Settlement Fund
- Attorneys’ Fees and Costs: Up to 33% of Settlement Fund plus litigation costs, as awarded by Court
- Class Representative Service Award: Up to $5,000
- Net Settlement Fund: Remaining amount after deductions, distributed to approved claimants
Background of the Lawsuit
This settlement resolves a class action lawsuit titled Lugo v. Inova Health Care Services, pending in the United States District Court for the Eastern District of Virginia. The lawsuit alleges that Inova Health Care Services collected and disclosed patients’ Personally Identifiable Information (PII) and Protected Health Information (PHI) through third-party tracking technologies known as tracking pixels on its public-facing websites, in violation of the federal Electronic Communications Privacy Act (ECPA).
Inova denies all allegations of wrongdoing and maintains it has not disclosed any patients’ Private Information. Inova also disputes that the information collected is protected under the Health Insurance Portability and Accountability Act (HIPAA). However, to avoid the uncertainties and expenses of continued litigation, both sides agreed to settle the case.
Under the settlement, Inova will pay $3,147,390.04 into a Settlement Fund and implement remedial measures to ensure its use of tracking pixels complies with the ECPA and HIPAA going forward.
Frequently Asked Questions
Who can receive a payment from the Inova Health Care Services settlement?
When is the deadline to submit a claim in the Inova Health Care Services settlement?
How do I submit a claim for the Inova Health Care Services settlement?
How much will I receive from the Inova Health Care Services settlement?
What should I do if I don't want to participate in this settlement?
Can I object to this settlement?
When will I receive my settlement payment?
Do I need a lawyer to file a claim?
Settlement Administrator
Lugo v. Inova Health Care Services Settlement
c/o Epiq Class Action and Claims Solutions, Inc.
P.O. Box 5714
Portland, OR 97228-5714
Case Details
Listing Information
Discussion
Disclaimer
The information on this website is free to access and provided for general educational and informational purposes only. It is not legal advice. We summarise settlement information from official notices, court documents, settlement websites, administrators, and other primary sources where available.
Settlement details and deadlines may change. Always refer to the official settlement website or consult a licensed attorney for advice specific to your situation.
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