Norton Healthcare Data Breach Class Action Settlement
Current or former Norton Healthcare patients or employees who received a notice letter about the May 2023 data breach.
Settlement Closed
Who’s Eligible
You may be eligible for the Norton Healthcare settlement if you:
- Received a letter from Norton Healthcare, Inc. or Norton Hospitals, Inc. notifying you that your personal information may have been compromised in the data incident that occurred on or around May 9, 2023
- Are identified on the Class List provided by the Defendants as someone whose personal information may have been exposed
Eligible States
Claim Deadline
What You Need to Do to Get Paid
To get paid from the Norton Healthcare settlement:
Claim Online
- Visit the settlement website at nortondataincidentsettlement.com
- Complete and submit the online Claim Form by 11:59 p.m. ET on May 18, 2026
- If you want payment via electronic transfer, select that option during the online filing process
Claim by Mail
- Download the Claim Form from the settlement website or call Kroll Settlement Administration to request a paper copy
- Fill out the form completely in blue or black ink, and include any supporting documentation for out-of-pocket loss claims
- Mail your completed form to Kroll Settlement Administration so it is postmarked no later than May 18, 2026
- Paper claims will be paid by check once distribution is complete
Claimants must submit documentation to support claims. For Out-of-Pocket Losses: bank statements, telephone records, correspondence, or receipts showing expenses traceable to the data incident. For Lost Time: documentation of time spent on incident-related activities. For Medical Monitoring Services and Cash Payment: no additional proof beyond claim submission.
Settlement Payout
Norton Healthcare settlement payments are at least $5 per valid claim, with the final amount determined on a pro rata basis depending on how many claims are filed. Eligible class members can also claim up to $2,500 for documented out-of-pocket losses tied to the data breach, and up to $80 (4 hours at $20/hour) for lost time. Three years of CyEx Medical Shield Pro medical account monitoring is available as an additional benefit. Paper claims will be paid by check after distribution is complete; online filers can elect electronic payment. Payments will be distributed after the court grants final approval of the settlement and any appeals are resolved.
- Attorneys’ Fees and Expenses: up to $3,666,666.67
- Service Awards to Class Representatives: $3,500 each (5 representatives = $17,500 total)
- Notice and Administration Costs: deducted before Cash Payment Fund
- Settlement Fund Allocation — Medical Monitoring Services: three (3) years of CyEx Medical Shield Pro
- Out-of-Pocket Losses claims: up to $2,500 per claimant
- Lost Time claims: $20 per hour, up to 4 hours per claimant
- Cash Payment Fund: pro rata distribution of remaining balance, minimum $5 per claimant
Background of the Lawsuit
On or around May 9, 2023, Norton Healthcare, Inc. and Norton Hospitals, Inc. experienced a data incident that may have exposed the confidential personal information of current and former patients and employees. A class action lawsuit followed, captioned Abby Berthold, et al. v. Norton Healthcare, Inc., et al., Case No. 23-CI-003349, filed in Jefferson Circuit Court, Division Two in Louisville, Kentucky.
The lawsuit alleges negligence, breach of implied contract, unjust enrichment, and intrusion upon seclusion/invasion of privacy. Norton Healthcare and Norton Hospitals deny all claims and maintain they did nothing wrong.
Rather than proceed to trial, the parties agreed to a $11,000,000 settlement. The court has not ruled in favor of either side. The settlement allows eligible class members to claim cash payments, reimbursement for out-of-pocket losses, lost time compensation, and medical account monitoring services.
Frequently Asked Questions
Who qualifies for the Norton Healthcare data breach settlement?
How much can I get from the Norton Healthcare settlement?
What is the deadline to file a claim in the Norton Healthcare settlement?
How do I file a claim in the Norton Healthcare data breach settlement?
What expenses can I claim for out-of-pocket losses?
What is the total settlement amount in the Norton Healthcare case?
When will Norton Healthcare settlement payments be sent out?
Can I get medical monitoring from the Norton Healthcare settlement?
Settlement Administrator
Berthold v. Norton Healthcare
c/o Kroll Settlement Administration LLC
P.O. Box 5324
New York, NY 10150-5324
Case Details
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Disclaimer
The information on this website is free to access and provided for general educational and informational purposes only. It is not legal advice. We summarise settlement information from official notices, court documents, settlement websites, administrators, and other primary sources where available.
Settlement details and deadlines may change. Always refer to the official settlement website or consult a licensed attorney for advice specific to your situation.
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