Capital One Credit Reporting Class Action Settlement
Individuals reported as deceased by Capital One to credit bureaus despite disputing the error.
Settlement Closed
Who’s Eligible
- You were reported as deceased by Capital One to credit reporting agencies based on information related to your credit card accounts.
- Capital One received one or more disputes from the credit reporting agencies about your account(s) between August 13, 2019, and December 3, 2025.
- In response to those disputes, Capital One did not correct the deceased reporting.
Eligible States
Claim Deadline
What You Need to Do to Get Paid
You do not need to file a claim to receive a payment.
- Automatic Payment: If you are a Class Member and do not exclude yourself, you will automatically receive a settlement check by mail.
- Update Address: If your address has changed, you should update it on the official settlement website to ensure you receive your payment.
No proof is required. Payments are automatic for eligible Class Members identified in Capital One’s records.
Settlement Payout
Settlement Class Members will receive a pro rata share of the Net Settlement Fund. Payments are automatic for those who do not exclude themselves.
- Settlement Fund: $2,400,000
- Attorneys’ Fees: Up to $800,000
- Service Awards: Up to $10,000 per Class Representative
- Admin Costs: To be determined
Background of the Lawsuit
The lawsuit alleges that Capital One violated the Fair Credit Reporting Act (FCRA) by failing to properly investigate disputes from credit card holders whom it incorrectly reported as deceased to credit reporting agencies. Capital One denies the allegations but agreed to settle to avoid the cost and risk of litigation.
Frequently Asked Questions
What is this lawsuit about?
Do I need to file a claim?
How much will I receive?
When is the final approval hearing?
Can I exclude myself from the settlement?
Settlement Administrator
Kromrey v Capital One c/o Settlement Administrator, P.O. Box 23698, Jacksonville, FL 32241-3698
Case Details
Listing Information
Discussion
Disclaimer
The information on this website is free to access and provided for general educational and informational purposes only. It is not legal advice. We summarise settlement information from official notices, court documents, settlement websites, administrators, and other primary sources where available.
Settlement details and deadlines may change. Always refer to the official settlement website or consult a licensed attorney for advice specific to your situation.
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